Aged Care

Aged Care
The Aged Care Home Packages & The Commonwealth Home Support Programme (CHSP) is a government-subsidised initiative aimed at helping older, frail individuals maintain their independence at home and in their communities. Once assessed and deemed eligible for CHSP funding through My Aged Care, you can access these services and contribute to the cost of your care.
We also offer a range of services to our Aged Care Participants:
- Allied Health
- Domestic Assistance
- Home Maintenance and Gardening
- Home Modifications
- In Home Support
- Mobility Aids & Equipment
- Nursing Services
All services are subject to a minimum charge of one hour. Operating hours are Monday to Friday, from 7:00 am to 7:00 pm, excluding public holidays. Fees are reviewed annually at the start of each financial year and may be adjusted at any time.
Participants will receive an invoice at the end of each month. Invoices will be sent via email or post, and payments can be made through direct debit or using the payment options provided on the invoice. Late payments or non-payment of fees will be handled according to the HV CARE Fee and Debtor Management Policy and Procedure. If participants experience financial hardship or a change in financial circumstances, they may apply for a fee reduction or waiver by contacting our service team for assistance.
A minimum of 48 hours’ notice is required to cancel or temporarily suspend your service. If sufficient notice is not provided, you may be charged up to the full cost of the service.